Privacy Policy

Effective date: 15 July 2026

This Privacy Policy explains how Owambe Planner (“Owambe Planner”, “we”, “us”) collects, uses, and protects your information when you use the Owambe Planner mobile app and related services (the “Service”). By using the Service, you agree to this Policy.

1. Information We Collect

We collect the following, depending on how you use the app:

Account information

Your name, email address, and password (or the identifier from Google or Apple Sign‑In) when you create an account.

Event and planning data

Events you create, budgets, themes, tasks, guest counts, and related planning details.

Vendor business information

If you use vendor features: business name, category, city, service area, phone number, description, listings, prices, and photos.

Identity verification (KYC)

If you choose to get verified as a vendor: a government ID image and a selfie, processed to confirm your identity.

Messages and content

Chat messages, photos, quotes, and invoices you send or receive through the app.

Voice notes (audio)

If you record a voice note in a chat, we collect the audio recording so we can deliver it to the person you send it to. We only access your microphone while you are actively recording a voice note, and only after you grant microphone permission. You can decline or later revoke this permission in your device settings; the rest of the app keeps working without it.

Location

If you choose to share a meet‑up location with a vendor, we collect your device location (approximate, and precise if you allow precise location) at the moment you share it. We only access location when you actively use a location feature and grant permission, and you can revoke that permission at any time in your device settings.

Purchase information

Subscription status and transaction identifiers. Payments are processed by the Apple App Store or Google Play; we do not collect or store your card or bank details.

Device and usage information

Basic technical data such as device type, app version, a device identifier, and your IP address. We record a device identifier and IP address when you register and when you sign in — this keeps the app working and helps us protect the platform against fraud and abuse.

Notifications

A push token, if you allow notifications, so we can send you relevant updates.

Analytics and app activity

We collect basic app‑activity data — such as which screens you view and which features you use — through a privacy‑focused analytics provider (PostHog) to understand how the app is used and improve it. This is linked to an internal account identifier rather than your name or email, and does not include the contents of your messages or your exact payment amounts.

App lock (biometrics)

If you turn on App Lock, unlocking uses your device’s own passcode or biometrics (such as Face ID or fingerprint). That check is performed entirely by your device; we never receive, collect, or store your biometric data.

2. How We Use Your Information

We use your information to:

• create and manage your account;
• provide event planning, vendor discovery, messaging, quotes, and invoices;
• enable optional features you choose to use, such as recording and sending a voice note or sharing a meet‑up location;
• verify vendor identities and maintain trust and safety;
• process and manage subscriptions;
• send you notifications and service‑related messages;
• understand how the app is used through analytics so we can improve it;
• improve, secure, and troubleshoot the Service;
• detect, prevent, and respond to fraud, abuse, and security threats — including enforcing account suspensions or terminations and preventing a removed user or device from re-registering;
• comply with legal obligations.

3. How We Share Information

We share information only as needed to run the Service:

• Other users — planners and vendors see the profile and message content you choose to share with them (for example, your vendor listing or chat messages).
• Service providers — we use trusted providers to operate the app, including Google Firebase (authentication and infrastructure), our hosting provider, RevenueCat and the Apple/Google app stores (subscriptions), a privacy‑focused analytics provider (PostHog), and an identity verification provider (KYC). They process data only on our behalf.
• Legal — when required by law or to protect rights, safety, and security.

We do not sell your personal information.

4. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service and meet legal requirements. When you delete your account, we delete or anonymise your personal information, except where we must retain limited records by law.

5. Your Rights and Choices

• Access and correction — you can view and edit your profile in the app.
• Account deletion — you can permanently delete your account from Profile → Delete Account. This removes your personal data as described above.
• Notifications — you can turn off push notifications in your device settings.
• Depending on your location, you may have additional rights under applicable data protection laws (including the Nigeria Data Protection Act). To exercise them, contact us below.

6. Security

We use reasonable technical and organisational measures, including encryption in transit, to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data.

7. Children’s Privacy

The Service is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will remove it.

8. Changes to This Policy

We may update this Policy from time to time. We will post the new version with an updated effective date, and significant changes will be communicated in the app.

9. Contact Us

If you have questions about this Policy or your data, contact us at info@owambeplanner.com.